<p>Te Mata Lodge is situated in the unique village of Havelock North. We are right next door to Anderson Park, 35 acres of sport fields where you can run wild or take a tranquil stroll by the stream. Only 100 metres from the Havelock North village, you can leave your car at Te Mata Lodge and walk to the village to sample the many designer shops, cafes, bars and restaurants.</p><p>Havelock North has long enjoyed its reputation as the "HEART OF WINE COUNTRY", Hawkes Bay.</p><p>The village's intimate and small population lends itself to exquisite winery and dining opportunities. Havelock North is fast becoming the wedding destination of choice for couples wanting their wedding day to be something exceptional. Te Mata Lodge is ideal accommodation for your stay.</p><p>Our centrally located Hawke's Bay motel accommodation has 20 architecturally designed rooms to capture the uniqueness that is Havelock North. All of our Studios are air conditioned, with fully equipped kitchen, top of the range super king beds, 43" LCD TV with Guest Select 50+ Channels.</p><p>Free wireless broadband access is available in all rooms. Whether you are on business or just taking a break check our rates, availability and book online.</p>

Te Mata Lodge

<h3>What We Collect</h3><p>We may collect the following information: when you make a booking or fill out a form:</p><ul><li>Name</li><li>Contact information including email address</li><li>Demographic information such as postcode, preferences and interests</li><li>Credit card details to secure bookings are received by and stored in our secure booking and credit card payment facility</li><li>Other information relevant to customer surveys and / or offers</li></ul><p>You may also visit our site anonymously.</p><h3>What We Do With The Information We Collect</h3><p>We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:</p><ul><li>Internal record keeping</li><li>We may use the information to improve our products and services</li><li>We may periodically send promotional emails with special offers or other information which we think you may find interesting using the email address which you have provided</li><li>From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.</li></ul><h3>Security</h3><p>We are committed to ensuring that your information is secure. We store all the personal information you provide on our secure (password- and firewall-protected) servers and applications.</p><p>In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.</p><h3>Online Reservations</h3><p>We use Seekom’s iBex platform in order to manage reservations, and your personal data in a secure way. Seekom is a technology service to help us manage our business and is committed to improving the user experience for our customers (yes that’s you!). iBex stores your personal data which may include name, email address, home address, phone number and reservation details. For further details, please see&nbsp;<a href="http://web.seekom.com/about/privacy-policy/" rel="noopener noreferrer" target="_blank" style="color: rgb(57, 151, 97);">Seekom’s privacy policy</a>.</p><p>Additionally iBex utilises&nbsp;<a href="https://www.hotjar.com/" rel="noopener noreferrer" target="_blank" style="color: rgb(57, 151, 97);">Hotjar</a>&nbsp;in order to better understand our online users’ needs and to optimize this service and experience. Hotjar uses cookies and other technologies to collect data on our online visitors behavior. This may include device type, screen size IP address (captured and stored only in anonymized form), , browser information, geographic location (country only), preferred language used to display our website). Hotjar stores this information in a pseudonymized user profile. Neither Seekom, Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual user. For further details, please see&nbsp;<a href="https://www.hotjar.com/legal/policies/privacy" rel="noopener noreferrer" target="_blank" style="color: rgb(57, 151, 97);">Hotjar’s privacy policy</a>.</p><p>You can opt-out of the creation of a user profile, storing of data about your usage of our site and Hotjar’s use of tracking cookies on other websites by following this&nbsp;<a href="https://www.hotjar.com/opt-out" rel="noopener noreferrer" target="_blank" style="color: rgb(57, 151, 97);">opt-out link</a>.</p><h3>Links to Other Websites</h3><p>Our website may contain links to other websites of interest. Once you have used a link to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.</p><h3>Disclosure To Outside Parties</h3><p>We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in conducting our business or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect others rights, property, or safety.</p><h3>Consent</h3><p>By using our website and systems you consent to our privacy policy.</p><h3>Changes To Our Privacy Policy</h3><p>We may on occasion make changes to our privacy policy and will update this page accordingly.</p><p>Our privacy policy was last updated 9 October 2018.</p><h3>New Zealand Privacy Act</h3><p>We adhere to the New Zealand Privacy Act.&nbsp;<a href="http://www.privacy.org.nz/" rel="noopener noreferrer" target="_blank" style="color: rgb(57, 151, 97);">Click here for further details about the New Zealand Privacy Act</a>&nbsp;and how it protects collection and use of personal information.</p><p>Please&nbsp;<a href="https://tematalodgemotel.co.nz/contact/" rel="noopener noreferrer" target="_blank" style="color: rgb(57, 151, 97);">contact us if you have any questions about our Privacy Policy</a>.</p>

<h3>Privacy Policy</h3><p>We are committed to safeguarding the privacy of our website visitors and system users; in this policy we explain how we will use personal information we collect from you.</p><p><a href="http://tematalodgemotel.co.nz/about/privacy-policy/" rel="noopener noreferrer" target="_blank" style="color: rgb(57, 151, 97);">Click here to view our privacy policy.</a></p><h3><br></h3><p><br></p><h3>Booking Payment</h3><p>Credit card details are required to confirm all bookings, these are held on file and nothing is charged until arrival.&nbsp;</p><p>Credit card transactions incur a 2.5% surcharge.</p><p><br></p><h3>Booking Cancellation</h3><p>Cancellations made 48 hours prior to arrival date will incur no charges. Cancellations made after this time may result in the amount of one nights accommodation being charged to the credit card number held on file.</p><p>7 days cancellation applies for Public holiday bookings</p><p><br></p><h3>Children &amp; Infants</h3><p>Child 0 -12 month are free of charge. 1 year and above is $25.00 per child per night.&nbsp;</p><p>Cot available to hire at a cost of $10.00</p><p><br></p><h3>Other Conditions</h3><p>Visitors are permitted at the management’s discretion. The registered guest is responsible for the behaviour of all persons/visitors whilst on the property.</p><p>All deliberate or reckless acts that result in damage to our property and any costs associated with inappropriate behaviour resulting in loss of income to the motel, will be charged to the registered guest.</p>

Our two bedroom units have two separate bedrooms - one with a Sleepyhead super-king size bed and the other with twin beds. These units also feature a separate lounge area. Enjoy your own individually controlled freshwater spa bath, with a separate shower. 43" LCD TV with SKY Guest Select 50+ channels. Fully equipped kitchen, guest laundry and free wireless broadband*. Sleeps two to four guests.

Two Bedroom

Our studio units feature a Sleepyhead super-king size bed in the main living area. Enjoy your own individually controlled freshwater spa pool, separate shower in the ensuite. 43" LCD TV with SKY Guest Select 50+ channels. Fully equipped kitchen, guest laundry and free wireless broadband*. Sleeps up to two guests.

Spa Studio

Our one bedroom units feature a Sleepyhead super-king size bed in the main living area plus a separate bedroom with twin beds. Enjoy your own individually controlled freshwater spa bath,with overhead shower. 43" LCD TV with SKY Guest Select 50+ channels. Fully equipped kitchen, guest laundry and free wireless broadband*. Sleeps two to four guests.

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