Te Mata Lodge Motel Policies

Privacy Policy

We are committed to safeguarding the privacy of our website visitors and system users; in this policy we explain how we will use personal information we collect from you.

Click here to view our privacy policy.

Booking Payment

Credit card details are required to confirm all bookings, these are held on file and nothing is charged until departure.

Booking Cancellation

Cancellations made 48 hours prior to arrival date will incur no charges. Cancellations made after this time may result in the amount of one night?s accommodation being charged to the credit card number held on file.

Children & Infants

Other Conditions

Visitors are permitted at the management’s discretion. The registered guest is responsible for the behaviour of all persons/visitors whilst on the property.

All deliberate or reckless acts that result in damage to our property and any costs associated with inappropriate behaviour resulting in loss of income to the motel, will be charged to the registered guest.

Accurate Availability

No waiting for a response as we provide instant confirmation bookings

Secure Site

Book and browse with confidence - our entire site is secure

Best Price Guarantee

Book direct to receive our lowest price guarantee

Te Mata Lodge 
21 Porter Drive
Havelock North 4130
Hawke's Bay
New Zealand

Reservations free phone

0508 50 40 30

© Te Mata Lodge - 100% New Zealand owned & operated | admin